1. Information we collect
Information you give us: when you submit an inquiry form or contact us via WhatsApp / WeChat / Telegram / phone / email, we collect your name, contact details and the content of your inquiry.
Information collected automatically: technical data generated when you visit the site, such as IP address, browser type, time of access and pages viewed, used for security and analytics.
2. How we use your information
We use your information only to: (1) respond to your inquiry and provide travel, visa, business and concierge services; (2) process bookings and coordinate services; (3) improve our website and service quality; (4) with your consent, send visa-policy or travel updates. The legal bases include performance of a contract, your consent, and our legitimate interest in providing services.
3. Sharing your information
We never sell your personal information. To carry out the services you request, we may share necessary information with relevant suppliers (such as airlines, hotels, local operators, and visa or government agencies) strictly to the extent required. Internally we receive new-inquiry notifications through a secure channel. We do not disclose your data to unrelated third parties except as required by law.
4. Cookies & analytics
This website uses essential cookies for basic functionality, and—only with your consent—analytics tools (such as Google Analytics) to understand usage and improve the experience. You can refuse or clear cookies in your browser at any time, though some features may be affected.
5. Data retention
We keep your information only for as long as necessary to fulfil the purposes above. Inquiry records are deleted or anonymised within a reasonable period after our last contact, except where retention is required by law or accounting rules.
6. Your rights
Under the Philippine Data Privacy Act, you have the right to access, correct and erase your personal data, to object to or restrict processing, and to withdraw consent. If you have concerns, you may lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Visitors from the EU also enjoy the corresponding rights under the GDPR. To exercise your rights, contact us using the details below.
7. Data security
We apply reasonable technical and organisational measures to protect your information, including site-wide HTTPS encryption, access controls, hashed credential storage and login auditing, to prevent unauthorised access, disclosure or alteration.
8. Contact us / Data Protection Officer
For any questions about this policy or your personal data, please contact:
YIXING TRAVEL CONSULTANCY INC.
Address: UG05 Cityland VIII, 98 Senator Gil Puyat Ave, Brgy. Pio Del Pilar, Makati City, Metro Manila
Email: [email protected] · Phone: +63 915 709 1463
This is a general template; please have it reviewed by a qualified lawyer and complete the bracketed details before formal use.
